Covid -19 Latest Information

Monday 29th March 2021

Due to the impact of Coronavirus orders and enquiries are subject to delay

Orders placed now will be dispatched within a suitable planting time for your zone. You will be notified once your order has been dispatched.

The health and safety of our employees, community and customers is, as always, of utmost priority. We currently have stringent measures in place as part of our efforts to protect against Coronavirus. These safety measures have had a direct impact on our ability to ship orders and answer inquiries in a timely fashion. We apologize for the delays you may experience while we follow our Coronavirus safety procedures.

  • If you already have an order with us it maybe subject to delay. You will be notified if this is the case. 
  • New orders will be shipped as indicated by the delivery dates stated at checkout.  
  • Please be aware orders may take a little longer to arrive.
  • You will be notified once your order has shipped. 
Our phone lines are temporarily closed but you can reach our rose experts via email at Please be aware due to the impact of Coronavirus and an increased number of inquiries is taking us longer than usual to respond. Please bear with us.

Please continue to check our website and social channels for up to date information. In the meantime, we hope that you stay safe and enjoy your roses and gardens.

    A: All items are currently available, subject to stock.
    A: All items are currently available, subject to stock.
    A: Yes, our website is still open and we are currently taking orders. Orders are subject to delay.
    A: No, our phone lines are currently closed.
    A: If you have an existing order you will be notified if you delivery is delayed. Delivery timescales for new orders are displayed at checkout and on the web page for individual products.
    A: Yes, all our deliveries are now contact-free. Your delivery will not require a signature and will be left at your door, unless you have provided other instructions with your order.
    A: Email - Please email Due to our reduced staff it is taking us longer than normal to respond to emails. Online Chat - Our online chat is currently closed. Phone - Our phone lines are currently closed.
    A: Our rose experts handpick only the best roses which are carefully packed and delivered in a perfect condition for planting.
    A:  The health and safety of our staff and the wider public is our priority. We have put in place the following stringent safety measures to make sure things are as safe as possible:
    • Employees who can work from home are doing so.
    • We have a reduced the number of staff on site.
    • We have re-engineered facilities to allow for a minimum 2m distance between staff on site. In certain areas we have installed safety screens between workers.
    • In our dispatch facilities staff are required to wear PPE (personal protective equipment).
    • We are undertaking extra cleaning to minimise risk.
    • A staggered break schedule has been implemented with extra break times to reduce interactions between staff.
    • Self-isolation procedures for positive Covid-19 cases or cases where possible contact has occurred are being enforced above and beyond current guidelines.
    A: Our staff are working safely to ensure the ongoing production of roses. This includes:
    • Carefully looking after our current rose stock
    • Tending to our rose crop for 2021 and 2022
    • Continuing our breeding programme